Real example: a mall maintenance team improving reliability

Real example: a mall maintenance team improving reliability

27 November, 2025
Real example: a mall maintenance team improving reliability

A shopping center struggled with streaking floors because their squeegee rubbers wore out faster than expected. After switching to a quarterly replacement plan and keeping spare blades onsite, breakdowns dropped by half. Staff could clean faster, and tenant complaints fell dramatically.

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Nisal Dissanayaka

Engineering leader at a pre-IPO startup