Processing Time

  • Orders are dispatched within 1–2 business days of payment.
  • Tracking details are provided once your order is shipped.
  • Orders placed on weekends or public holidays ship the next business day.

Delivery Estimates

  • Metro Areas: 2–5 business days
  • Regional Areas: 4–8 business days
  • Remote Areas: 7–14 business days

(Delivery times may vary depending on courier and location.)

Carriers

We use Australia Post, CouriersPlease, Aramex, and other reputable couriers depending on size and destination.

Shipping Costs

  • Calculated automatically at checkout.
  • Free or discounted shipping may apply to selected items.
  • Combined shipping is available when possible.

Tracking & Delivery

  • Tracking information is uploaded to eBay as soon as your parcel is dispatched.
  • Please ensure your delivery address is correct before checkout.
  • Missed deliveries may require collection or redelivery arranged with the carrier.

Lost or Delayed Parcels

  • Once shipped, parcels are the responsibility of the carrier.
  • If your order is delayed or missing, contact us via eBay and we will assist with tracking or lodge a claim.
  • Refunds or replacements are issued only after carrier confirmation of loss.

International Orders (if applicable)

  • Customs duties, import taxes, and fees are the buyer’s responsibility.
  • We comply with all export laws and do not undervalue or misdeclare parcels.