Information We Collect
- Personal details such as your name, address, phone number, and email.
- Order information including product details, payment method, and shipping address.
- Communication records such as messages or enquiries sent through eBay or email.
- Device and usage data automatically collected such as browser type, IP address, and access times.
How We Use Your Information
- Process and fulfill your orders.
- Communicate with you about your purchases, returns, or enquiries.
- Improve our products, services, and customer experience.
- Comply with legal, tax, and accounting obligations.
- Prevent fraud and ensure secure transactions.
Data Sharing
- Shipping carriers (Australia Post, CouriersPlease, Aramex) to deliver your order.
- Payment processors (eBay Payments, PayPal) for secure transactions.
- IT and support providers who assist us in operating our business systems.
All partners are required to handle your information securely and in accordance with Australian Privacy Principles (APPs).
Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. This includes encryption, password protection, and secure data storage practices.
Your Rights
- Request access to the personal information we hold about you.
- Ask for corrections to inaccurate or outdated information.
- Withdraw consent for marketing or communications at any time.
To make a privacy enquiry or request, please contact us via eBay messages.
Cookies and Tracking
Our website and eBay store may use cookies or similar technologies to enhance browsing, remember preferences, and analyze traffic. You can disable cookies in your browser settings if you prefer.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available through our eBay store.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via:
eBay Messages — Gears2U